hi, could you see if updating your graphics driver is making a difference here?: https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81496

Found crash report; More system details bp-e2596533-07bf-4e72-9e79-eceae2160622 Signature: igd10iumd32.dll | NDXGI::CDevice::Flush AquaSnap.Hook.dll = AquaSnap igd10iumd32.dll = NVIDIA D3D shim drivers = NVIDIA Corporation msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder ------------- For now, disable AquaSnap. See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration