Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Unable to attach files to email using outlook webmail

  • 1 svar
  • 2 har detta problem
  • 8 visningar
  • Senaste svar av soundscope

soundscope
soundscope
more options

Hello,

I am unable to use the attachment paper clip--I have version 49.0.1 on Mac. When I click on the paper-clip icon the attachment dialog box is not visible--it appears almost to be hidden by the email message screen. The only way the problem goes away is if I "refresh" firefox. As soon as I quit firefox the problem returns. I have no issues with Safari on the Mac. I do have firefox version 48.0.1 on a PC and there are no attachment paper-clip issues. The PC and Mac both show that firefox is up-to-date. I have tried using safe mode on the mac--the problem still persists and safe mode did not help in any way. This issue started this morning.

Hello, I am unable to use the attachment paper clip--I have version 49.0.1 on Mac. When I click on the paper-clip icon the attachment dialog box is not visible--it appears almost to be hidden by the email message screen. The only way the problem goes away is if I "refresh" firefox. As soon as I quit firefox the problem returns. I have no issues with Safari on the Mac. I do have firefox version 48.0.1 on a PC and there are no attachment paper-clip issues. The PC and Mac both show that firefox is up-to-date. I have tried using safe mode on the mac--the problem still persists and safe mode did not help in any way. This issue started this morning.

Alla svar (1)

soundscope
soundscope Frågans ägare
more options

I believe that I have solved this problem for myself.

Safe mode did nothing.

Turning "hardware acceleration" off did nothing

I was thankfully able to try different versions of Firefox on at least one other machine to know that it was not necessarily the fault of the outlook server/site.

I simply downloaded and installed the "Silverlight" extension from Microsoft and the problem is no longer.