thunderbird hangs when clicking on attachment button
§When I click on the button to attach a file when I write an email , Thunderbird seems to hang/freeze and the only way to stop it is to click on the red cross. But the drag & drop file in the attchment Zone of a message is working fine ... How to solve/fix this problem . Thanks and excuse my bad english , I am French
Alla svar (4)
What is your anti-virus software?
Avast Free Edition with only 3 agents activated.
Reading your message I tried the option : disable all agents for 10 min , then trying to write an email and adding an attachment with thunderbird button , and the same hang/freeze occur : the waiting cursor (turning ring) of Windows 7 Pro . I don't have any specific add or customization on my w7pro x64 .
Thanks for your help ...
Start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird
Does problem go away? Please reply to let us know results.