Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Adobe Shockwave Video on foxnews.com on my laptop won't play. How can I fix it?

  • 1 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av LeadingEdge

LeadingEdge
LeadingEdge
more options

I have a desktop and a laptop. Both have identical configurations for Firefox, plugins, add-ons, versions, Windows 8.1 64-bit, permissions. Videos play just fine on my desktop. But the only difference is when I try to play a video on my laptop in the foxnews.com website in normal Firefox mode, videos don't play. If I go to other websites, they do. If I try to play the video in foxnews.com in safe mode, it plays also. If I try foxnews.com video with Firefox in normal mode and all plugins disabled, the video still doesn't play. I have the latest video graphics drivers. What is wrong and how do I fix it?

I have a desktop and a laptop. Both have identical configurations for Firefox, plugins, add-ons, versions, Windows 8.1 64-bit, permissions. Videos play just fine on my desktop. But the only difference is when I try to play a video on my laptop in the foxnews.com website in normal Firefox mode, videos don't play. If I go to other websites, they do. If I try to play the video in foxnews.com in safe mode, it plays also. If I try foxnews.com video with Firefox in normal mode and all plugins disabled, the video still doesn't play. I have the latest video graphics drivers. What is wrong and how do I fix it?

Vald lösning

I found the problem. If the Firefox Privacy Option "Always use private browsing mode" checkbox is checked, some websites' Adobe Flash videos will not play. To make them play, uncheck this checkbox.

Läs svaret i sitt sammanhang 👍 1

Alla svar (1)

LeadingEdge
LeadingEdge Frågans ägare
more options

Vald lösning

I found the problem. If the Firefox Privacy Option "Always use private browsing mode" checkbox is checked, some websites' Adobe Flash videos will not play. To make them play, uncheck this checkbox.