Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

How to Locate and Restore Lost Thunderbird Folders

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Zenos

more options

My C: drive gave up the ghost so I replaced it. Dell tech had me generate a USB flash drive containing Windows 10 PRO. I install Windows on my C: drive. Then I restored the files contained in my last upload to MozyHome. One item that is missing are the many different file folders that grouped by emails together. I installed Thunderbird. I thought I had manually backed up my emails to a location that then would be uploaded in the next backup performed by MozyHome. But I don't remember exactly where that location is (my problem to correct.). If any of this information is saved to my D: drive (completely separate hard drive), then that data should still be there. I don't know the file extensions that Thunderbird uses. I also remember a little bit about the profile data that is saved to a file. But I don't know the label or extension to that file. I am going to take any and all assistance is reestablish my email system the way it was when the C: drive quit working properly. Thank you. (Attached is a snip of my present file structure. There should be about 100 additional folders.)

My C: drive gave up the ghost so I replaced it. Dell tech had me generate a USB flash drive containing Windows 10 PRO. I install Windows on my C: drive. Then I restored the files contained in my last upload to MozyHome. One item that is missing are the many different file folders that grouped by emails together. I installed Thunderbird. I thought I had manually backed up my emails to a location that then would be uploaded in the next backup performed by MozyHome. But I don't remember exactly where that location is (my problem to correct.). If any of this information is saved to my D: drive (completely separate hard drive), then that data should still be there. I don't know the file extensions that Thunderbird uses. I also remember a little bit about the profile data that is saved to a file. But I don't know the label or extension to that file. I am going to take any and all assistance is reestablish my email system the way it was when the C: drive quit working properly. Thank you. (Attached is a snip of my present file structure. There should be about 100 additional folders.)
Bifogade skärmdumpar

Alla svar (1)

more options

If you can search your backup, I'd look for a file named profiles.ini - this may well be in the same folder as the data stored, and if not, can be opened in a text editor where you'll be able to see the particular pathname used for your stored data.

Note that Thunderbird and Firefox use similar profile systems, so you may also have a profile and a profiles.ini file for Firefox, if you use it.

Note that by default, in Windows and Linux at least, all the profile matter is hidden by default. In a regular file system, you need to enable viewing of hidden files to be able to browse these folders and files. I am not sure if a backup would implement the "hidden" attribute, so this particular complication might not affect you.