Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

When I mark a message as not junk, it disappears completely.

  • 3 svar
  • 2 har detta problem
  • 6 visningar
  • Senaste svar av Wayne Mery

Dogs69
Dogs69
more options

I have just installed version 51.0b1 on a windows 10 pc. All incoming e-mails are marked as junk. If I try to mark a message as not junk, it disappears completely and does not get moved to any other folder.

I have just installed version 51.0b1 on a windows 10 pc. All incoming e-mails are marked as junk. If I try to mark a message as not junk, it disappears completely and does not get moved to any other folder.

Vald lösning

The current release version of Thunderbird is 45.6. You have installed a beta version of Thunderbird.

Beta versions don't work properly yet, so unless you are a programmer or the developer, or are in contact with the developers and want to help them iron out problems with beta versions, you should not use a beta version.

Läs svaret i sitt sammanhang 👍 1

Alla svar (3)

user1121639
user1121639
more options

Vald lösning

The current release version of Thunderbird is 45.6. You have installed a beta version of Thunderbird.

Beta versions don't work properly yet, so unless you are a programmer or the developer, or are in contact with the developers and want to help them iron out problems with beta versions, you should not use a beta version.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Bruce A. Johnson said

The current release version of Thunderbird is 45.6. You have installed a beta version of Thunderbird. Beta versions don't work properly yet, so unless you are a programmer or the developer, or are in contact with the developers and want to help them iron out problems with beta versions, you should not use a beta version.

OTOH, a broad blanket statement about beta isn't typically warranted. And we don't have a reported like that against beta.

However, average users DO have problems with junk mail on just regular releases.

Dogs67, Try first doing properties | repair on your Junk folder. and report your results

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

And I misread the orignal comment. All messages being marked as junk??

If the repair didn't help, try resetting training at tools | options | security | junk