Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox not generating crash reports

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Question2

Question2
Question2
more options

Since today, Firefox has been crashing to desktop with no error message, just a CTD. Firefox does not generate crash reports for this (no relevant ones in about:crashes).

Any idea why firefox is not generating crash reports or how to make it generate crash reports? I do have crash reports turned on in options.

The crashes occur randomly and even when i have firefox idle and not using anything. I was using Firefox 55 beta when it started, tried updating to 56 beta, no luck.

These crashes are exactly the same ones as i experienced when i updated to Firefox 54 a while back, and stopped when I downgraded to Firefox 52 ESR. CTDs with no error message and no crash report generated.

Please dont tell me to test on a new profile, im trying to get firefox to generate a crash report with this profile.

Since today, Firefox has been crashing to desktop with no error message, just a CTD. Firefox does not generate crash reports for this (no relevant ones in about:crashes). Any idea why firefox is not generating crash reports or how to make it generate crash reports? I do have crash reports turned on in options. The crashes occur randomly and even when i have firefox idle and not using anything. I was using Firefox 55 beta when it started, tried updating to 56 beta, no luck. These crashes are exactly the same ones as i experienced when i updated to Firefox 54 a while back, and stopped when I downgraded to Firefox 52 ESR. CTDs with no error message and no crash report generated. Please dont tell me to test on a new profile, im trying to get firefox to generate a crash report with this profile.

Alla svar (1)

Question2
Question2 Frågans ägare
more options

Event viewer shows event 1000 application error :

Faulting application name: firefox.exe, version: 56.0.0.6436, time stamp: 0x59931079 Faulting module name: nvd3d9wrapx.dll, version: 22.21.13.8528, time stamp: 0x598b835f Exception code: 0xc0000005 Fault offset: 0x00000000000028bb Faulting process id: 0xbb0 Faulting application start time: 0x01d317be057ea3a9 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\NVIDIA Corporation\CoProcManager\nvd3d9wrapx.dll Report Id: 57413e6d-83b9-11e7-8296-7c11be384500

I have already set firefox to use my integrated card so not sure why a nvidia .dll would be involved. And GPU-Z confirms that firefox isnt using my nvidia card at all.

Ändrad av Question2