Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har stängts och arkiverats. Ställ en ny fråga om du behöver hjälp.

Youtube is acting weird by showing full blank page OR just the video

  • 10 svar
  • 41 har detta problem
  • 3 visningar
  • Senaste svar av Lanselot

more options

The problem is that the homepage of "YouTube" is completely blank like so: https://i.imgur.com/M8f7Yn6.png . The browser I use by default is Firefox and it happens both in incognito mode and normal browsing mode. If I use microsoft edge, Youtube loads fine, If i take a youtube video url from edge to firefox; the video will load up but nothing else: http://i.imgur.com/iOusiyA.png

The problem is that the homepage of "YouTube" is completely blank like so: https://i.imgur.com/M8f7Yn6.png . The browser I use by default is Firefox and it happens both in incognito mode and normal browsing mode. If I use microsoft edge, Youtube loads fine, If i take a youtube video url from edge to firefox; the video will load up but nothing else: http://i.imgur.com/iOusiyA.png

Vald lösning

Another user has the same problem.

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

Läs svaret i sitt sammanhang 👍 5

Alla svar (10)

more options

Vald lösning

Another user has the same problem.

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

more options

Dear FredMcD, Thank you for the help, it has worked. This also fixed my facebook issue where the chat disappears.

Kind Regards, Momo (Momoster69)

more options

Glad to help. Safe Surfing.

more options

i have same problem in another site but i not have the "forget about this site" option ...any other solution ?

more options

Lanselot said

i not have the "forget about this site" option

Why not?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

yes and i have only flash player extension so i doubt depend on that ( i know safe mode only disable extension ) already cleared cache and cookie too is 3 days i couldn't load a site and i notice the same site load with google translate but with a very basic graphics...here my topic https://support.mozilla.org/en-US/questions/1194910 hope someone have solution for this...fortunatelly isn't an important site but still wanna be able to load it...

more options

Lanselot said

i have same problem in another site but i not have the "forget about this site" option ...any other solution ?

turns out it was a spoofer agent plugin/addon i was using that was causing all these problems, the deleting history bit only worked due to the fact that I restarted the browser thus refreshing the spoofer agent and changed my agent info (browser info, os details and etc). So are you using any?

more options

everything is default and 3 days ago same site worked i made no changes after , im using incognito mode so nothing get saved but still li deleted cookie - cache don't know what to do anymore , i have recently made a refresh too maybe i should do it again ... also if i prefer not...

more options

For those still having a problem, a post was flagged as Solved Problem. so others that can help may not read this post.

Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

more options