We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I can't find a plug-in, extension or Web API for McAfee's True Key password manager

  • 3 svar
  • 16 har detta problem
  • 1 visning
  • Senaste svar av johndrew

johndrew
johndrew
more options

True Key add-in is enabled in Internet Explorer, on my Win 10 PC. But True Key is discontinuing support for IE. I don't see any add-on listed for McAfee's True Key (formerly Intel True Key). Is there an add-on, or extension? If so where is it? My browser selction is defaulted to Firefox. Thanks, John

True Key add-in is enabled in Internet Explorer, on my Win 10 PC. But True Key is discontinuing support for IE. I don't see any add-on listed for McAfee's True Key (formerly Intel True Key). Is there an add-on, or extension? If so where is it? My browser selction is defaulted to Firefox. Thanks, John

Vald lösning

After a third call from McAfee escalated support, they found and installed Firefox add-on - after uninstalling and re-installing True Key. All my logins now work with Firefox.

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi John, it's confusing because I can't seem to find a working link, I can only say that if I go to the True Key home page:

https://www.truekey.com/

And click the white button with Download — It's free then it triggers an extension install. I have attached a composite of the installation sequence. Do you get that?

johndrew
johndrew Frågans ägare
more options

Thanks for the suggestion. I spent an hour with McAfee support, and there is an issue with True Key & Firefox. Problem escalated. We deleted and re-installed both True Key and Firefox.

johndrew
johndrew Frågans ägare
more options

Vald lösning

After a third call from McAfee escalated support, they found and installed Firefox add-on - after uninstalling and re-installing True Key. All my logins now work with Firefox.