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When I restart my PC my website usernames and passwords are not saved, the box I untick, keeps getting ticked. I believe this is a Trendmicro problem

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  • Senaste svar av ChopperDo

ChopperDo
ChopperDo
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Last week each time I would turn my PC back on all my website log in ID's and passwords would be saved. I have just renewed my Trend Micro anti-virus and done an update and now each time I restart my computer the Security Tab that has "Remember logins for sites is unticked ", thus no user names or passwords are coming up when I try and access a web form.

Last week each time I would turn my PC back on all my website log in ID's and passwords would be saved. I have just renewed my Trend Micro anti-virus and done an update and now each time I restart my computer the Security Tab that has "Remember logins for sites is unticked ", thus no user names or passwords are coming up when I try and access a web form.

Vald lösning

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.

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Alla svar (3)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
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Vald lösning

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.

ChopperDo
ChopperDo Frågans ägare
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Thank Cor-el this solves the problem. Really appreciate your assistance :-)