Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Hi there. I have no sound on just one website while opened in Firefox. It's absolutely fine while opened in Safari for instance. Any ideas? Thanks.

  • 2 svar
  • 2 har detta problem
  • 2 visningar
  • Senaste svar av JackFloyd

more options

It's live score website with goal alert sound.

It's live score website with goal alert sound.

Vald lösning

Please update your Flash to latest version released yesterday https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Then https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration as some cards use sound from drivers supplied in the install then https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues and https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows and https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

Läs svaret i sitt sammanhang 👍 3

Alla svar (2)

more options

Vald lösning

Please update your Flash to latest version released yesterday https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Then https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration as some cards use sound from drivers supplied in the install then https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues and https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows and https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

more options

Sorted! Thanks a lot!