Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

I don't have a smart phone, but am trying to get this to run on a windows7 pc NOT a mac, what do i do PLEASE

  • 1 svar
  • 2 har detta problem
  • 2 visningar
  • Senaste svar av Shadow110

more options

I'm trying to get a 2nd pc up and running. I don't have a smart phone, but this 2nd PC is running on windows7 - NOT A MAC. The screen keeps telling me to click here to install on a MAC I have not got a MAC, I have not got a smart phone, and the only tablets I have are from the chemists SO I ASK FOR THE FIFTH TIME "WHAT DO I DO PLEASE ?"

I'm trying to get a 2nd pc up and running. I don't have a smart phone, but this 2nd PC is running on windows7 - NOT A MAC. The screen keeps telling me to click here to install on a MAC I have not got a MAC, I have not got a smart phone, and the only tablets I have are from the chemists SO I ASK FOR THE FIFTH TIME "WHAT DO I DO PLEASE ?"

Vald lösning

What are you trying to get running ? Firefox ? What version ? Regular Channel, Extended Release, or a beta version ? I think you downloaded the wrong file.

Regular Channel Full Version Installer, click the appropriate OS https://www.mozilla.org/en-US/firefox/all/

Extended Release version, people on Win7 have been moving to this https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

more options

Vald lösning

What are you trying to get running ? Firefox ? What version ? Regular Channel, Extended Release, or a beta version ? I think you downloaded the wrong file.

Regular Channel Full Version Installer, click the appropriate OS https://www.mozilla.org/en-US/firefox/all/

Extended Release version, people on Win7 have been moving to this https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.