Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

outlook.live.com download hyperlink button doesn´t works in firefox (ver. 57.0 64bit)

  • 7 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av luisja

more options

So, I have this problem that the download files hyperlink button from outlook.live.com doesn't works in firefox. This makes it impossible to download attached files like .docx, etc. I thought upgrading from 56.0.2 to 57.0 would finally fix this problem, but it doesn't. I opened outlook.live.com from internet explorer and it has no problem downloading attached files. Tried making internet explorer my default browser and changing it back to firefox but it solves nothing. This happens in both Windows 7 and 10. I must mention firefox has no problem opening urls, and if I try to save as the download button it will download the whole page.

What's wrong and how I can fix this?

Helpful pictures: https://imgur.com/a/URCLc

So, I have this problem that the download files hyperlink button from outlook.live.com doesn't works in firefox. This makes it impossible to download attached files like .docx, etc. I thought upgrading from 56.0.2 to 57.0 would finally fix this problem, but it doesn't. I opened outlook.live.com from internet explorer and it has no problem downloading attached files. Tried making internet explorer my default browser and changing it back to firefox but it solves nothing. This happens in both Windows 7 and 10. I must mention firefox has no problem opening urls, and if I try to ''save as'' the download button it will download the whole page. What's wrong and how I can fix this? Helpful pictures: https://imgur.com/a/URCLc

Ändrad av luisja

Alla svar (7)

more options

One week and still no replies?? Where's support??

more options

Sorry for the lack of replies.

I see this problem if I turn "On" the switch next to "Try the Beta". If I turn "Off" that switch, it works normally again.

I can't tell what's going wrong with the links in the beta version of Outlook (online), they look very similar to the old version. ??

more options

jscher2000 said

Sorry for the lack of replies. I see this problem if I turn "On" the switch next to "Try the Beta". If I turn "Off" that switch, it works normally again. I can't tell what's going wrong with the links in the beta version of Outlook (online), they look very similar to the old version. ??

Thanks for the reply. Where exactly is that switch?

more options

When you're viewing the Inbox, it's above the preview.

more options

jscher2000 said

When you're viewing the Inbox, it's above the preview.

Oh I thought it was an option inside firefox. Well, so the problem seems to be on outlook part. Thanks for the workaround.