Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

updated Firefox, now browser won't open- says profile not accessible

  • 4 svar
  • 2 har detta problem
  • 5 visningar
  • Senaste svar av smorele

annoyedthatfirefoxisntworking
annoyedthatfirefoxisntworking
more options

Any help is greatly appreciated. I updated Firefox and when I tried to reopen the browser, got an error message that my profile was not accessible. I couldn't run the profile manager either. Uninstalled and reinstalled Firefox. Nope. Uninstalled again, went to %appdata% and deleted remaining files. Reinstalled, and was able to open Firefox. When the browser was closed, it gave me the error message that my profile was not accessible again. Any suggestions, please?

Any help is greatly appreciated. I updated Firefox and when I tried to reopen the browser, got an error message that my profile was not accessible. I couldn't run the profile manager either. Uninstalled and reinstalled Firefox. Nope. Uninstalled again, went to %appdata% and deleted remaining files. Reinstalled, and was able to open Firefox. When the browser was closed, it gave me the error message that my profile was not accessible again. Any suggestions, please?

Alla svar (4)

smorele
smorele
more options

Hello, can you access your profiles with the Profile Manager? Use the Profile Manager to create and remove Firefox profiles

annoyedthatfirefoxisntworking
annoyedthatfirefoxisntworking Frågans ägare
more options

Hello Smorele, no, I get the same error message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

annoyedthatfirefoxisntworking
annoyedthatfirefoxisntworking Frågans ägare
more options

Also tried importing Firefox bookmarks to Chrome and got the error message: "Sadly, your Mozilla Firefox settings are not available while that browser is running. To import those settings to Google Chrome, save your work and close all Firefox windows. Then click Continue." ...except Firefox isn't running. No idea what is going on here.

smorele
smorele
more options

Hello, please check if you have a Firefox process running and this article may help you.