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New Quantum 57.0 incompatible; deleted and reloaded 56.0, but cannot stop your auto updates!

  • 2 svar
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  • Senaste svar av FredMcD

ChristiPhD
ChristiPhD
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When you first updated Firefox to Quantum 57.0, it stopped working with tv.xfinity.com as "incompatible." I deleted 57.0 Quantum, reloaded the older version and everything works fine again; but then, your system goes in automatically and UPDATES my browser without my permission! Once again, the browser is "incompatible" and I cannot watch any of my programs online (I do not even own a TV, so this is how I watch with my xfinity subscription). I delete 57.0 again, reload 56.0, enjoy for a week or so, and then Firefox UPDATES and I have to start all over. This is the fifth time.

Then on top of that, Firefox has NO customer support service by phone OR e-mail OR online chat. Outrageous.

How can I make Firefox Quantum 57.0 COMPATIBLE with tv.xfinity.com OR stop these automatic updates and just continue using 56.0 until you can get your act together.

When you first updated Firefox to Quantum 57.0, it stopped working with tv.xfinity.com as "incompatible." I deleted 57.0 Quantum, reloaded the older version and everything works fine again; but then, your system goes in automatically and UPDATES my browser without my permission! Once again, the browser is "incompatible" and I cannot watch any of my programs online (I do not even own a TV, so this is how I watch with my xfinity subscription). I delete 57.0 again, reload 56.0, enjoy for a week or so, and then Firefox UPDATES and I have to start all over. This is the fifth time. Then on top of that, Firefox has NO customer support service by phone OR e-mail OR online chat. Outrageous. How can I make Firefox Quantum 57.0 COMPATIBLE with tv.xfinity.com OR stop these automatic updates and just continue using 56.0 until you can get your act together.

Alla svar (2)

FredMcD
FredMcD
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First, Type about:preferences#advanced<enter> in the address bar. Under Advanced, Select Update.

[v56+] Type about:preferences#general<enter> in the address bar. Select Update.

Select Never Check For Updates.

Also turn off Use a background service to install updates

FredMcD
FredMcD
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ChristiPhD said

it stopped working with tv.xfinity.com as "incompatible."

Please explain the problem in detail. What happens? Error messages?