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Please Unblock my account

  • 4 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av mmeiling

mmeiling
mmeiling
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Hello there, I recently migrated my mailbox - and seems like I forgot to create my firefox email alias. Can you please unlocked it.


Thank you, Matthias


.exited out email

Hello there, I recently migrated my mailbox - and seems like I forgot to create my firefox email alias. Can you please unlocked it. Thank you, Matthias .exited out email

Ändrad av James

Alla svar (4)

the-edmeister
the-edmeister
  • Moderator
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Which account?

Account for this support forum? You posted here from a new SUMO account. You will need to login to the old account. Click your name at the top of a forum page and use Edit Profile. Then use the Change button next to email. Or a Firefox Account for Mozilla Services? https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts But you'll need access to the old email account to be able to add a 2nd email address.

mmeiling
mmeiling Frågans ägare
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Hello he-edmeister,

ohh, sorry. Firefox Sync. I tried to logon with wrong password - this seems to have locked my account.

Thanks, Matthias

mmeiling
mmeiling Frågans ägare
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Hello again,

Sorry, I didnt forgot the passwort - I just forgot to create the Firefox Alias during my mailbox migration. Now as I tried to logon, the confirmation email didnt reached me - and the non delivery notification seems to have blocked my account.

I created the Alias now - but get the promt to contact support to unlock it.

Thanks in advance, Matthias

mmeiling
mmeiling Frågans ägare
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Hello,

Please ignore - I just noticed that I used the wrong email address. Can you please delete this thread / or at least the email adaddress?

Thanks and sorry, Matthias