Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I cannot activate Flash despite following your Set Adobe Flash to "click to play" on Firefox instructions

  • 3 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av Happy112

Kiredoryor
Kiredoryor
more options

I was trying to watch a 7 day weather forecast on the BBC website. When I clicked play I got the message "! Sorry you need Flash to play this. Enable it in your Browser or download Flash Player here."

I followed the instructions on your page "Set Adobe Flash to 'click to play' on Firefox" and found that Shockwave Flash was already set to "Ask to Activate" But no "Activate Adobe Flash prompt" appears when I open that BBC site.

I have Firefox 58.0 OS: Windows 10 Shockwave Flash 28.0 r0

I was trying to watch a 7 day weather forecast on the BBC website. When I clicked play I got the message "! Sorry you need Flash to play this. Enable it in your Browser or download Flash Player here." I followed the instructions on your page "Set Adobe Flash to 'click to play' on Firefox" and found that Shockwave Flash was already set to "Ask to Activate" But no "Activate Adobe Flash prompt" appears when I open that BBC site. I have Firefox 58.0 OS: Windows 10 Shockwave Flash 28.0 r0

Vald lösning

Hi,

When you're on that page, at the left end of the address bar (between the 'i' in a circle and the padlock) : do you see a light grey icon that looks like a Lego block  ?

If so : would you please click on it - that's when the prompt should appear.

Läs svaret i sitt sammanhang 👍 2

Alla svar (3)

Happy112
Happy112
more options

Vald lösning

Hi,

When you're on that page, at the left end of the address bar (between the 'i' in a circle and the padlock) : do you see a light grey icon that looks like a Lego block  ?

If so : would you please click on it - that's when the prompt should appear.

Kiredoryor
Kiredoryor Frågans ägare
more options

Happy112 said

Hi, When you're on that page, at the left end of the address bar (between the 'i' in a circle and the padlock) : do you see a light grey icon that looks like a Lego block  ? If so : would you please click on it - that's when the prompt should appear.

Thank you. That's sorted it. I had been looking for that little "Lego" icon but hadn't seen it near the start of the address bar.

Happy112
Happy112
more options

Kiredoryor said

Thank you. That's sorted it. I had been looking for that little "Lego" icon but hadn't seen it near the start of the address bar.


My pleasure - 'glad you found it and got things working again  !