Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

mail marked as junk no longer moves into junk folder automatically

more options

Mail marked by TB as "junk" use to automatically move into my junk folder. As of a few days ago, it remains in my inbox and I have to manually use the tool "Delete mail marked as junk" to get rid of it. I would like to know why this changed and how to get it back to the old state.

Mail marked by TB as "junk" use to automatically move into my junk folder. As of a few days ago, it remains in my inbox and I have to manually use the tool "Delete mail marked as junk" to get rid of it. I would like to know why this changed and how to get it back to the old state.

Vald lösning

I know, it seems like a different route to the same place and it should work. Computers! You got to love them.

Läs svaret i sitt sammanhang 👍 0

Alla svar (5)

more options

Go to Account Settings-Junk Settings What do you have selected for Thunderbird to do with Junk?

more options

Move new junk messages is checked and "other" is selected and it goes to "Junk on (my email address)"

Ändrad av Sheri_W

more options

I am using the first option of Junk folder on: "my email address." Actual email address left out on this post because this is a public forum. I see you edited yours out as I was typing. Good plan.


It looks like it would be the same place using the Other option but you could try switching to the 1st option.

more options

This seems to have worked. Its a little troubling why the other way suddenly stopped working, but no matter. Thank you.

more options

Vald lösning

I know, it seems like a different route to the same place and it should work. Computers! You got to love them.