Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

ff errors out attempting to use Apple app store link

  • 1 svar
  • 0 har detta problem
  • 16 visningar
  • Senaste svar av cor-el

EventHorizon
EventHorizon
more options

I am on linux ( ubuntu 18.04 ) while attempting to manage the iOS apple app store settings using 

       https://itunes.apple.com/us/app/myappleappname/id1146173105?ls=1&mt=8

ff 61.0a1 (2018-05-03) (64-bit) shows a blank white screen with console error 

           The character encoding of the plain text document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the file needs to be declared in the transfer protocol or file needs to use a byte order mark as an encoding signature.

Possibly this is Apple's way of forcing people to use an OSX machine while managing their Apple app store apps ... hopefully ff can get fixed to handle this

I am on linux ( ubuntu 18.04 ) while attempting to manage the iOS apple app store settings using https://itunes.apple.com/us/app/myappleappname/id1146173105?ls=1&mt=8 ff 61.0a1 (2018-05-03) (64-bit) shows a blank white screen with console error The character encoding of the plain text document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the file needs to be declared in the transfer protocol or file needs to use a byte order mark as an encoding signature. Possibly this is Apple's way of forcing people to use an OSX machine while managing their Apple app store apps ... hopefully ff can get fixed to handle this

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That error message about the encoding shouldn't cause this. In some cases only a few characters (likely in the x80-xff range) might be wrong, but not the whole page.

You appear to have a lot of content blocking extensions.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

You see the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • check the Web Console for more detail about what content is blocked by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer