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email not sending - message is - An error occurred while sending mail. The mail server responded: 4.1.1 GdiOft4zyyfTB Too Many Recipients (TT502). Please che

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chargill
chargill
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email kept asking for new password when trying to send email - created 4 or 5 new ones yesterday. now it displays the following message even though the email is intended for only one email address. settings hadn't been changed before this started. smtp is tiscali.co.uk


An error occurred while sending mail. The mail server responded: 4.1.1 GdiOft4zyyfTB Too Many Recipients (TT502). 

Please check the message recipient "charleswhittonphotography@gmail.com" and try again.

i have added screenshots of settings

email kept asking for new password when trying to send email - created 4 or 5 new ones yesterday. now it displays the following message even though the email is intended for only one email address. settings hadn't been changed before this started. smtp is tiscali.co.uk An error occurred while sending mail. The mail server responded: 4.1.1 GdiOft4zyyfTB Too Many Recipients (TT502). Please check the message recipient "charleswhittonphotography@gmail.com" and try again. i have added screenshots of settings

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Matt
Matt
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Last time I saw that message the person had turned off the use of a password for the server. As they were not logged in 1 was more than the server was authorized to deliver.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?