Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

How do I transfer my e-mail folders from one computer to another

  • 3 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av Zenos

jeanjacobs
jeanjacobs
more options

I am transferring my e-mail to another new computer. When I set up my Thunderbird e-mail on the new computer some but not all of my folders transferred. How do I get the remaining folders transferred?

I am transferring my e-mail to another new computer. When I set up my Thunderbird e-mail on the new computer some but not all of my folders transferred. How do I get the remaining folders transferred?

Vald lösning

Start over by moving the profile from your old computer to your new.

I would guess that the folders that successfully transferred are within IMAP-connected accounts. Those that have gone missing would then be either POP-connected or Local Folders accounts, which are stored on the old computer and so cannot automatically appear on the new computer.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

Zenos
Zenos
more options

Vald lösning

Start over by moving the profile from your old computer to your new.

I would guess that the folders that successfully transferred are within IMAP-connected accounts. Those that have gone missing would then be either POP-connected or Local Folders accounts, which are stored on the old computer and so cannot automatically appear on the new computer.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

4freebird
4freebird
more options

I have this problem too. A TB article on this issue stated to copy the TB profile, but the warning was not to copy when either TB is running or that profile is open. Earlier in the article it says to run TB to find the profile. Can someone reconcile this apparent conflict, ie, how to copy when TB is running, yet apparently not to copy when TB running?

Zenos
Zenos
more options

Some users panic or glaze over if we try to guide them to burrow into their file system. To get round this, Thunderbird has a function, under Help|Troubleshooting Information, which will open the profile folder in the system file manager.

So:

  1. In Thunderbird, go to Help|Troubleshooting Information;
  2. Click on Profile folder|Open folder. Your profile opens in Windows Explorer or local equivalent;
  3. Close Thunderbird;
  4. Do what you need to do using Windows Explorer.