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Firefox 60.0.1 just installed and is now regularly fully crashing OSX 10.12

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  • Senaste svar av Leigh99

Leigh99
Leigh99
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Hi, I have just installed Firefox 60.0.1 and it is now regularly and fully crashing OSX 10.12.6. Never had problems with previous FFs though v.59 often was pausing. The crashes often happen on closing a window or quitting. I have a few add-ons, which I am starting to disable for testing. Any suggestions welcome... cheers

Hi, I have just installed Firefox 60.0.1 and it is now regularly and fully crashing OSX 10.12.6. Never had problems with previous FFs though v.59 often was pausing. The crashes often happen on closing a window or quitting. I have a few add-ons, which I am starting to disable for testing. Any suggestions welcome... cheers

Vald lösning

Hi, separate security issue, please update your Flash 28.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please check how it runs in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If the issue is still there please follow the instructions and include the bp- The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

Shadow110
Shadow110
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Vald lösning

Hi, separate security issue, please update your Flash 28.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please check how it runs in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If the issue is still there please follow the instructions and include the bp- The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Shadow110
Shadow110
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Please do the crash reports after leaving safe mode, Thanks.

Leigh99
Leigh99 Frågans ägare
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Thanks for your help. Replaced Flash and haven't crashed again yet, so I hope that's it. cheers...