Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Have tried everthing they say and can still not save any new bookmarks after I lost all of mine from before.

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av cor-el

Ardell
Ardell
more options

Turned on computer when came on and my Firefox page loaded all my book marks were gone I have tried to change the file they said but still will not let me mark any new bookmarks. And can not recover my old bookmarks said they were not saved.

Turned on computer when came on and my Firefox page loaded all my book marks were gone I have tried to change the file they said but still will not let me mark any new bookmarks. And can not recover my old bookmarks said they were not saved.

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that there is a Firefox update planned to address issues with the bookmarks.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.


You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.