Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Problem with bookmarks being able to delete them

more options

1. I can't delete any bookmarks. I follow the instruction in you help system and they don't work.

2. At the top of the Book Mark bar there are items when there should only be one. I see "Imported From IE": this contains all of my bookmarks, "From Internet Explorer" Which is empty, and "From Google Chrome" which when opened list Help, Imported From IE, Internet Start, and Imported, When you click on any of these entries they seem to hang up; eventually the system recovers.

3. There really isn't a good help system with support for FireFox. The FireFox user forum hasn’t been any help with these issues and you can't get help from Mozilla. How is one supposed to get help?

1. I can't delete any bookmarks. I follow the instruction in you help system and they don't work. 2. At the top of the Book Mark bar there are items when there should only be one. I see "Imported From IE": this contains all of my bookmarks, "From Internet Explorer" Which is empty, and "From Google Chrome" which when opened list Help, Imported From IE, Internet Start, and Imported, When you click on any of these entries they seem to hang up; eventually the system recovers. 3. There really isn't a good help system with support for FireFox. The FireFox user forum hasn’t been any help with these issues and you can't get help from Mozilla. How is one supposed to get help?

Alla svar (1)

more options

Hi. I see that a volunteer on the forum provided you with some information about this issue (or a similar one) on your previous thread, but you failed to respond.

Was their response helpful? It seems to be exactly what you are looking for.