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My thunderbird email does not work. I get this pop up: Login to server box335.bluehost.com failed.

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MarkMitchell
MarkMitchell
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Starting yesterday evening my thunderbird email browser stopped working. I get this pop up: Login to server box335.bluehost.com failed. I called bluehost.COM (very nice feature ACTUALLY be able to speak to a representative — NOVEL CONCEPT) to find that the email password and usernames have not changed and working successfully. I am able to access my email through other email browsers such as Round Cub etc. but now not from thunderbird. Thunderbird keeps prompting me to re-enter my password and keeps giving me the same message — Login to server box335.bluehost.com failed. (see attachment) What is the deal?!!!! Frustrated!!!!!

Starting yesterday evening my thunderbird email browser stopped working. I get this pop up: Login to server box335.bluehost.com failed. I called bluehost.COM (very nice feature ACTUALLY be able to speak to a representative — NOVEL CONCEPT) to find that the email password and usernames have not changed and working successfully. I am able to access my email through other email browsers such as Round Cub etc. but now not from thunderbird. Thunderbird keeps prompting me to re-enter my password and keeps giving me the same message — Login to server box335.bluehost.com failed. (see attachment) What is the deal?!!!! Frustrated!!!!!

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Matt
Matt
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Based on this bluehost page I think you server settings are just plain wrong. https://my.bluehost.com/hosting/help/email-application-setup

Their Thunderbird setup page reiterates the use of your domain name in the server setup substituting for example.com in https://my.bluehost.com/hosting/help/thunderbird

So if you account is correctly configured in account settings you should not be getting error from a server named box335.bluehost.com