Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Installing a second email address

  • 3 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Toad-Hall

islander2
islander2
more options

I use 2 email addresses and installed one when I downloaded and installed Thunderbird. I’m trying to add the other email address to Thunderbird. Both addresses previously have worked OK with Outlook.

I on click Account Settings in the Tools menu, then Account Actions and then Add Mail Account. I enter the relevant information and click on Continue and what I get is ‘Thunderbird failed to find the settings for your email account’.

What am I doing wrong?

I use 2 email addresses and installed one when I downloaded and installed Thunderbird. I’m trying to add the other email address to Thunderbird. Both addresses previously have worked OK with Outlook. I on click Account Settings in the Tools menu, then Account Actions and then Add Mail Account. I enter the relevant information and click on Continue and what I get is ‘Thunderbird failed to find the settings for your email account’. What am I doing wrong?

Vald lösning

re :what I get is ‘Thunderbird failed to find the settings for your email account’.

Thunderbird tends to auto look for imap server, but maybe you need pop. when you see the failure notice, click on 'Manual Config' so you can manually enter data. Make sure you are choosing the correct server Type POP or IMAP.

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Vald lösning

re :what I get is ‘Thunderbird failed to find the settings for your email account’.

Thunderbird tends to auto look for imap server, but maybe you need pop. when you see the failure notice, click on 'Manual Config' so you can manually enter data. Make sure you are choosing the correct server Type POP or IMAP.

islander2
islander2 Frågans ägare
more options

After several attempts at manually entering data I think its all working now.

Many thanks Toad-Hall.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

If my instructions to set info manually helped to solve the issue, could you mark that comment as 'Chosen solution' to set this question as solved.

Good to hear all is up and working.