Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I disabled Wordpress captcha for contact form of my website, but still shows on Firefox browser. Why?

  • 1 svar
  • 1 har detta problem
  • 14 visningar
  • Senaste svar av cor-el

jrgomez76
jrgomez76
more options

Hello.

I am working on a wordpress site (divi theme) and was having issues with the contact form, so I disabled the captcha from the theme. When visiting the website through chrome or safari, the captcha is gone.... but continues to show on the firefox browser. And the contact info (email) does not go through until the third submit attempt (every time). Also, the math captcha shows the same math equation every time the site is refreshed (8 + 9 = [ ]). Very confused, please help!

Site url: holsomharmony.com

Hello. I am working on a wordpress site (divi theme) and was having issues with the contact form, so I disabled the captcha from the theme. When visiting the website through chrome or safari, the captcha is gone.... but continues to show on the firefox browser. And the contact info (email) does not go through until the third submit attempt (every time). Also, the math captcha shows the same math equation every time the site is refreshed (8 + 9 = [ ]). Very confused, please help! Site url: holsomharmony.com

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear