Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

How do i change my primary email address if i no longer have access to it to recieve verification information

  • 1 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av cor-el

gregsammonsnz
gregsammonsnz
more options

I no longer have access to the email address i used to set up my firefox account. there is provision to add a secondary email address then convert this to the primary email address but this needs to be verified through the primary email address ( that i no longer have access to ?)

I no longer have access to the email address i used to set up my firefox account. there is provision to add a secondary email address then convert this to the primary email address but this needs to be verified through the primary email address ( that i no longer have access to ?)

Vald lösning

If you no longer have access to the old primary Firefox account then your only option is to create a new Firefox account with an email address that you can confirm (verify). You can setup a secondary email address to an email service like Gmail with the new account to avoid such issues.

Läs svaret i sitt sammanhang 👍 1

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vald lösning

If you no longer have access to the old primary Firefox account then your only option is to create a new Firefox account with an email address that you can confirm (verify). You can setup a secondary email address to an email service like Gmail with the new account to avoid such issues.