Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Can't get the old profile to load

  • 1 svar
  • 2 har detta problem
  • 3 visningar
  • Senaste svar av christ1

simplii
simplii
more options

We copied the old profile off of the old computer and put it in the profile folder on the new machine. We deleted the default profile folder and pointed the profile to the newly copied folder and then restarted Thunderbird and it does not pull up any of the old email addresses. There should be over (100). Email accounts that it pulls from. None of them come up.

We copied the old profile off of the old computer and put it in the profile folder on the new machine. We deleted the default profile folder and pointed the profile to the newly copied folder and then restarted Thunderbird and it does not pull up any of the old email addresses. There should be over (100). Email accounts that it pulls from. None of them come up.

Alla svar (1)

christ1
christ1
  • Top 25 Contributor
more options
We copied the old profile off of the old computer and put it in the profile folder on the new machine.

Please include the full path for both, what you copied, and to where.

We deleted the default profile folder and pointed the profile to the newly copied folder

How exactly did you do that, and what is the name of the profile folder?

then restarted Thunderbird and it does not pull up any of the old email addresses.

What profile is used by Thunderbird when it's running? https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Please provide the name of the profile folder as well as the path to it.