Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

All my bookmarks disappeared & now I can't bookmark any pages & nothing is showing in the history!

  • 1 svar
  • 1 har detta problem
  • 24 visningar
  • Senaste svar av cor-el

more options

I opened Firefox and clicked on bookmarks to open a web site. The bookmark drop down box was empty! All my bookmarks were there the last time I opened Firefox. Now when I try to bookmark a page/web site nothing happens, there is no drop down box asking where to put the bookmark. I used Firefox and went to about 7 web sites. I looked at the history and none of the web sites I went to showed in the history!

Is there a way to find my bookmarks? Thanks for your help. Arthur

I am using Firefox version: 64.0.2 (64 bit) Operating system: Windows 10

I opened Firefox and clicked on bookmarks to open a web site. The bookmark drop down box was empty! All my bookmarks were there the last time I opened Firefox. Now when I try to bookmark a page/web site nothing happens, there is no drop down box asking where to put the bookmark. I used Firefox and went to about 7 web sites. I looked at the history and none of the web sites I went to showed in the history! Is there a way to find my bookmarks? Thanks for your help. Arthur I am using Firefox version: 64.0.2 (64 bit) Operating system: Windows 10

Alla svar (1)

more options

Did you try to reboot the computer?


If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite (bookmarks and history) and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page
    in case errors are reported close and restart Firefox and retry

See also:

If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.