Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Told to choose "Use custom settings for history" which I do, "Accept cookies from sites" box and "click OK" I can't find. Where are they?

  • 1 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av McCoy

more options

Trying to get into my tax program that states "No cookies". I'm given the above directions. However, the last two requirements about checking the box and then "OK" do not exist/show in Firefox. Therefore, I can't access the program.

Trying to get into my tax program that states "No cookies". I'm given the above directions. However, the last two requirements about checking the box and then "OK" do not exist/show in Firefox. Therefore, I can't access the program.

Alla svar (1)

more options

Hello mbang109,

That tax site is referring to settings in an older Firefox version ....

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them

and also :

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences


Another thing you can do :

When you're on that site, click on the 'i' in a circle, next to the padlock at the left side of the address bar.

Then click on the little black arrow on the dropdown (next to 'Connection') and then on "More Information", which will take you to "Page Info".

Click on the 'Permissions" tab and scroll down to "Set Cookies". Uncheck "Use Default" and check "Allow".

Then close and restart Firefox.