Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I no longer need a reset, but the reset screen continues to display. How do I turn it off for more than at startup?

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av FredMcD

PoppeyCat
PoppeyCat
more options

One day I typed a character (no idea which) slip of the finger when I was attempting to type my master password. My master password changed to this unidentified character and It stuck. I didn't know what I had typed, and could not use my original master password.

I could get nothing else to work, so I requested a reset, knowing I would loose bookmarks and passwords. I don't know what happened after I began the reset, but I thought it was done, and I had not lost anything. My old password worked again, so I counted myself as lucky.

Now I find that everytime I open FireFox that the reset screen pops up, insisting I do a reset and loose it all. I no longer need or want a reset, but other than closing the tab, I can not turn off the reset option permanently.

One day I typed a character (no idea which) slip of the finger when I was attempting to type my master password. My master password changed to this unidentified character and It stuck. I didn't know what I had typed, and could not use my original master password. I could get nothing else to work, so I requested a reset, knowing I would loose bookmarks and passwords. I don't know what happened after I began the reset, but I thought it was done, and I had not lost anything. My old password worked again, so I counted myself as lucky. Now I find that everytime I open FireFox that the reset screen pops up, insisting I do a reset and loose it all. I no longer need or want a reset, but other than closing the tab, I can not turn off the reset option permanently.
Bifogade skärmdumpar

Alla svar (1)

FredMcD
FredMcD
more options

When does this come up? While surfing, start up . . . .