Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Losing my cookies

mbutts
mbutts
more options

When visiting sites that I frequent, all settings are lost. For example, on UPS.com or Fedex.com, I now have to specify what I country I'm from & my language preference EVERY time I open their page. Also, the first time I open Firefox each day, I need to login to Pocket.

What setting did I inadvertently switch on that's clearing this out daily?

Thanks!

When visiting sites that I frequent, all settings are lost. For example, on UPS.com or Fedex.com, I now have to specify what I country I'm from & my language preference EVERY time I open their page. Also, the first time I open Firefox each day, I need to login to Pocket. What setting did I inadvertently switch on that's clearing this out daily? Thanks!

Alla svar (5)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi mbutts, Check that Menu -> Options -> Privacy & Security -> Cookies and Site Data

  • Delete cookies and site data when Firefox is closed

is not selected.

Also, under History - Firefox will

  • Remember History

Be sure that you are not using a Private Browsing window. Cookies and Site Data, including site preferences, are not carried over to a Private window from a normal window.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep
mbutts
mbutts Frågans ägare
more options

I appreciate the postings, but I already had those settings. My home laptop & desktop do not have these issues, only a Windows 10 pro machine at my office (I'm the network admin there). After the most recent Firefox update, most of this has cleared up. Still happens on some sites. This is why I have four browsers installed since every website is handled differently. Sigh.

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

As long as cookies & site data are not being blocked and you're sure that there is no clean-up task running from 3rd party software, like some security software has, you might want to look at this extension:

Cookie Quick Manager https://addons.mozilla.org/en-US/firefox/addon/cookie-quick-manager/?src=featured

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Afterthought:

In: Menu -> Options -> Privacy & Security -> Cookies and Site Data -> Manage Permissions do you have an Exception set to Block?