Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

On Windows 10, when I restart Thunderbird, my Office 365 account disappears. If I try to set up the account again, I get errror "Incoming server already exists"

  • 1 svar
  • 1 har detta problem
  • 19 visningar
  • Senaste svar av Matt

more options

On Windows 10, when I restart Thunderbird, my Office 365 account disappears. If I try to set up the account again, I get an error "Incoming server already exists". I have tried uninstalling and reinstalling Thunderbird. I can than set up the Office 365 account again (after adding OWL), but as soon as I exit Thunderbird and restart, the Office 365 account disappears again.

On Windows 10, when I restart Thunderbird, my Office 365 account disappears. If I try to set up the account again, I get an error "Incoming server already exists". I have tried uninstalling and reinstalling Thunderbird. I can than set up the Office 365 account again (after adding OWL), but as soon as I exit Thunderbird and restart, the Office 365 account disappears again.

Alla svar (1)

more options

If you are using OWL for that account, I suggest you contact the support folk at OWL, as really they are the only ones that can help you.