Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Stars next to starred items have disappeared.

  • 3 svar
  • 1 har detta problem
  • 8 visningar
  • Senaste svar av sfhowes

more options

Hi, I regularly use the starred message facility to highlight messages. Just today, the stars have disappeared from starred items. So the unstarred items have a feint star as before - the starred items have nothing. See attached image: The Avio message is starred and was showing a yellow star yesterday. The other 3 items (showing a feint star, as before) are not starred. How do I sort this? I have not done any configuration etc since yesterday, when it was all working fine.

TIA Bill

Hi, I regularly use the starred message facility to highlight messages. Just today, the stars have disappeared from starred items. So the unstarred items have a feint star as before - the starred items have nothing. See attached image: The Avio message is starred and was showing a yellow star yesterday. The other 3 items (showing a feint star, as before) are not starred. How do I sort this? I have not done any configuration etc since yesterday, when it was all working fine. TIA Bill
Bifogade skärmdumpar

Vald lösning

Run TB in safe mode (hold shift when you launch the app). Any difference?

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

more options

If you right-click the folder, Properties, Repair Folder, do the stars reappear?

more options

Hi, thanks for the suggestion, but no they don't. Looking at other folders, it seem to have happened right across Thunderbird - i.e. is is not just one folder. kind regards bill

more options

Vald lösning

Run TB in safe mode (hold shift when you launch the app). Any difference?