Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Password list gone

  • 3 svar
  • 1 har detta problem
  • 3 visningar
  • Senaste svar av mybutt

more options

So I opened up logins and saved passwords, and none were there. It seemed to happen around the same time it asked me to sync my account. I honestly don't know what went wrong, or if I accidentally deleted a file that had the logins. I had many saved passwords there, and they are all gone! Help!

So I opened up logins and saved passwords, and none were there. It seemed to happen around the same time it asked me to sync my account. I honestly don't know what went wrong, or if I accidentally deleted a file that had the logins. I had many saved passwords there, and they are all gone! Help!

Vald lösning

What about other devices which are connected to that Sync account / Firefox Account; did your logins data disappear there, too?

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

more options

Vald lösning

What about other devices which are connected to that Sync account / Firefox Account; did your logins data disappear there, too?

more options

I am curious as to what the "chosen solution" was .....

more options

the-edmeister said

I am curious as to what the "chosen solution" was .....

turns out all i had to do was uninstall, reset firefox, rename the login json file with old in it, and copy the login json file to my profile, and then reinstall firefox. I also had to rename a bunch of files so that firefox would automatically go to the new ones. I think uninstalling and reinstalling just did the trick by itself! Thank you for responding though.