Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

The top 2-3cm of Firefox disappears when the window is maximized

more options

I have Firefox 78.0.2 x64 on Windows 10, latest updates. If I restore down my Firefox application window, everything functions fine. However, when I maximize the window, the top inch or more of the Firefox application turns completely white and all controls disappear. Pressing F11 makes the web page zoom bigger (hiding address bar, favorites, status bar, etc.), then pressing F11 again makes them appear. Has anyone else had this issue? Is this a bug, or a graphics card issue?

I have Firefox 78.0.2 x64 on Windows 10, latest updates. If I restore down my Firefox application window, everything functions fine. However, when I maximize the window, the top inch or more of the Firefox application turns completely white and all controls disappear. Pressing F11 makes the web page zoom bigger (hiding address bar, favorites, status bar, etc.), then pressing F11 again makes them appear. Has anyone else had this issue? Is this a bug, or a graphics card issue?

Vald lösning

So, it turned out to be nothing with Firefox, I started having that problem with all open apps. Apparently there was a pending update in Windows. Once I installed that and rebooted, the problem went away.

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

more options

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Vald lösning

So, it turned out to be nothing with Firefox, I started having that problem with all open apps. Apparently there was a pending update in Windows. Once I installed that and rebooted, the problem went away.