Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Message information (Subject, corespondents, date) not shown for unread messages

  • 5 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av mortalhero

more options

All messages appear normally except for unread messages. Message information (Subject, corespondents, date) is not shown for unread messages. When I click on an unread message, the invisible information appears as normal.

All messages appear normally except for unread messages. Message information (Subject, corespondents, date) is not shown for unread messages. When I click on an unread message, the invisible information appears as normal.
Bifogade skärmdumpar

Vald lösning

To test for a broken layout, launch in safe mode (hold Shift when starting TB). Any difference?

Läs svaret i sitt sammanhang 👍 1

Alla svar (5)

more options

try right clicking the folder, selecting properties and then the repair button. This rebuilds the index used to populate those mail lists.

more options

Thanks. Yea, tried that. It didn't do anything.

more options

Vald lösning

To test for a broken layout, launch in safe mode (hold Shift when starting TB). Any difference?

more options

Thanks. I Disabled add-ons and reset toolbars and controls. Then I continued to Safe Mode. Now it appears fixed. The Subject now appears normally. I also noticed a change in the Background image whereas it changed to a generic Windows Background. Sometime when I installed TB, I remember changing the background image to a dark TB style image. I restarted again using Disable add-ons and Reset toolbars and controls, and clicked on Make Changes and Restart. Dark background appeared again. Now I'll wait and see what happens when I get a new message.

more options

Everything appears OK now. Thank you all!