Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Issues logging into Firefox/Mozilla on Firefox for Android

  • 1 svar
  • 1 har detta problem
  • 26 visningar
  • Senaste svar av ikt

ikt
ikt
more options

When trying to login to addons.mozilla.org to add add-ons to my collection, for Firefox Nightly - it prompts me with an e-mail verification. This mail is never sent to the specified address, no matter how often I retry. I just can't seem to enter accounts.firefox.com on Firefox, on my Android device.

Ironically, there are no issues logging in using Chrome, on the same Android device, nor on other (desktop) devices. They just ask me for my 2FA code and then I'm logged in.

- I did not forget my password - I have two-factor authentication using an authentication app (Google Authenticator) - I did previously manage to log in to accounts.firefox.com (months ago) - I'm running Firefox Nightly - the latest available version from the Google Play Store - I'm signed into Firefox Sync in Firefox, with the same account - I'm also using Lockwise, with the same account

I don't know when this started, as my last login was months ago, before my botched attempts yesterday.

When trying to login to addons.mozilla.org to add add-ons to my collection, for Firefox Nightly - it prompts me with an e-mail verification. This mail is never sent to the specified address, no matter how often I retry. I just can't seem to enter accounts.firefox.com on Firefox, on my Android device. Ironically, there are no issues logging in using Chrome, on the same Android device, nor on other (desktop) devices. They just ask me for my 2FA code and then I'm logged in. - I did not forget my password - I have two-factor authentication using an authentication app (Google Authenticator) - I did previously manage to log in to accounts.firefox.com (months ago) - I'm running Firefox Nightly - the latest available version from the Google Play Store - I'm signed into Firefox Sync in Firefox, with the same account - I'm also using Lockwise, with the same account I don't know when this started, as my last login was months ago, before my botched attempts yesterday.

Vald lösning

Right, that was stupid.

I tried logging in, in Private Browsing mode. Worked fine.

Deleted cookies, and I managed to log in fine.

This still feels like some bug in the website/authentication stuff, but it's not an app bug. Though adding the option to manage individual cookies would be neat, I had to remove all cookies, which is quite annoying.

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

ikt
ikt Frågans ägare
more options

Vald lösning

Right, that was stupid.

I tried logging in, in Private Browsing mode. Worked fine.

Deleted cookies, and I managed to log in fine.

This still feels like some bug in the website/authentication stuff, but it's not an app bug. Though adding the option to manage individual cookies would be neat, I had to remove all cookies, which is quite annoying.