Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

My add-ons tab is not working

more options

Suddenly i am facing issue with my add-ons tabs when i tries to open it from the settings bar on the top left side or even from the internal options it just shows a blank white page with {about:blank} in the URL bar and {about:addons} in the tab description.

Also that happened when my google search runs very wider as when typing any search in google the URL bar shows {https://cse.google.com/cse?cx=.....} and that is not what i face in the other browsers.

Suddenly i am facing issue with my add-ons tabs when i tries to open it from the settings bar on the top left side or even from the internal options it just shows a blank white page with {about:blank} in the URL bar and {about:addons} in the tab description. Also that happened when my google search runs very wider as when typing any search in google the URL bar shows {https://cse.google.com/cse?cx=.....} and that is not what i face in the other browsers.

Vald lösning

Some badly behaved/malware extensions may interfere with using the Add-ons page. FredMcD's suggestion of starting Firefox in its safe mode will disable the extensions so you can use the page in peace.

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

more options

Please can any one help here i can Google on my Firefox or edit my extensions that way

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Vald lösning

Some badly behaved/malware extensions may interfere with using the Add-ons page. FredMcD's suggestion of starting Firefox in its safe mode will disable the extensions so you can use the page in peace.