Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Sending emails

more options

I am unable to send emails out from two of my sub-domains.

When I try to send an email from Malcolm D. Dickin (General) or Malcolm D. Dickin (Railways) I receive the following message:- “An error occurred while sending mail. The mail server responded: Authentication required for RFC4409/MSA access.. Please verify that your email address is correct in your account settings and try again.”

The account settings are all correct so why is this happening ad how can I overcome it?

Malcolm D. Dickin.

I am unable to send emails out from two of my sub-domains. When I try to send an email from Malcolm D. Dickin (General) or Malcolm D. Dickin (Railways) I receive the following message:- “An error occurred while sending mail. The mail server responded: Authentication required for RFC4409/MSA access.. Please verify that your email address is correct in your account settings and try again.” The account settings are all correct so why is this happening ad how can I overcome it? Malcolm D. Dickin.

Alla svar (4)

more options

Hello there M D .Dickin. We have read your message. We try to help you.



You have to recheck the outgoing settings for Smtp. Username is full e-mailadres. Authentication password : normal password unless you are using Oauth2. Connection security and ports also has to be correct for the server name.


Can you send me a copy of troubleshooting information under help>troubleshooting information under mail and news.accounts. Then we can look for something that s amiss.

https://support.mozilla.org/en-US/kb/manual-account-configuration

Greetings Firefox volunteer.

Ändrad av День сумо

more options

The outgoing and incoming server setting is mailhost.zen.co.uk and port 587 for outgoing messages and port 995 for incoming messages.. These are the settings give to me by Zen. The User Name is dickinmdg@dickin.myzen.co.uk and the authentication method is Normal password. Malcolm D. Dickin.

more options

Hello there again.

IMAP (Recommended) (Incoming server) With SSL: 993 Without SSL: 143

POP3 (incoming server) With SSL: 995 Without SSL: 110

SMTP (Outgoing server) With SSL: 465 With TLS: 587 Without SSL: 25

If you using a account in Thunderbird like Zenmail the setting s will be as above. Your using the client mail in the Thunderbird software.

more options

Hello there again dickinmdg.

Can you send me that information troubleshooting?

Help>troubleshooting information under mail and news.accounts?

https://support.mozilla.org/en-US/kb/cannot-send-messages



Greetings Firefox volunteer.

Ändrad av День сумо