Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har stängts och arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox crashing after being closed

  • 6 svar
  • 1 har detta problem
  • 13 visningar
  • Senaste svar av cor-el

more options

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 8/26/2021, 5:44 PM bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 8/26/2021, 5:44 PM bp-3a0005e6-2bed-4076-9b90-51dcd0210826 8/26/2021, 8:13 AM bp-7cb6c59b-3302-4789-ae02-3b4e00210826 8/26/2021, 6:28 AM bp-970abf7c-27f8-4bd3-acee-d28f00210826 8/26/2021, 6:28 AM bp-0c852917-64f5-4955-9eb6-e619d0210826 8/26/2021, 6:28 AM bp-a56ae8ae-a0ab-4854-9444-e53cd0210826 8/26/2021, 5:38 AM bp-21dc321a-eb30-430d-b6f7-1e8fc0210826 8/26/2021, 5:30 AM bp-d255c0a0-9072-4800-bc81-790230210826 8/26/2021, 4:23 AM

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 8/26/2021, 5:44 PM bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 8/26/2021, 5:44 PM bp-3a0005e6-2bed-4076-9b90-51dcd0210826 8/26/2021, 8:13 AM bp-7cb6c59b-3302-4789-ae02-3b4e00210826 8/26/2021, 6:28 AM bp-970abf7c-27f8-4bd3-acee-d28f00210826 8/26/2021, 6:28 AM bp-0c852917-64f5-4955-9eb6-e619d0210826 8/26/2021, 6:28 AM bp-a56ae8ae-a0ab-4854-9444-e53cd0210826 8/26/2021, 5:38 AM bp-21dc321a-eb30-430d-b6f7-1e8fc0210826 8/26/2021, 5:30 AM bp-d255c0a0-9072-4800-bc81-790230210826 8/26/2021, 4:23 AM

Alla svar (6)

more options

If you use "Clear history when Firefox closes" then you to disable this feature. You can enable one item at the time to see if you can isolate an item as the culprit.


  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • clearing "Cookies" will remove all cookies including cookies with an allow exception you may want to keep
more options

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 bp-3a0005e6-2bed-4076-9b90-51dcd0210826 bp-7cb6c59b-3302-4789-ae02-3b4e00210826

Signature: AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

IPSEng32.dll = Symantec Intrusion Detection

This is for Sumo's Related Bugs 1700584 NEW --- Crash in [@ AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize]

1597915 RESOLVED FIXED Crash in [@ AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize]

1404105 RESOLVED FIXED Crash in AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize,sanitize.js: Sanitize on shutdown

more options

Bug 1700584 Opened 5 months ago Updated 5 months ago A majority of these are on history: blocking, so clearing browsing history on shutdown.


Do you have the browser set to clear history?

more options

None of this worked. Didn't fix issue.

more options

You can try to exclude clearing "Form & Search History" in "Clear history when Firefox closes".

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings
more options

Locking this thread.
Please continue here: [/questions/1348731]