Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Can't load and sign in to Yahoo email on Firefox

j.degarmo
j.degarmo
more options

My Yahoo email account timed out and did its usual auto-logout. Now I can't sign back in. When I pt in user name and password it goes back to logout and sign in in an endless loop

My Yahoo email account timed out and did its usual auto-logout. Now I can't sign back in. When I pt in user name and password it goes back to logout and sign in in an endless loop

Alla svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi, this could be a cookie problem. Either the wrong cookies are set or cookie restrictions are too strong.

As a starting point, could you try clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache -- only "Cached Web Content", no need to clear all cookies

If you have a large hard drive, this might take a few minutes.

(2) Remove the Yahoo cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that.

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?