Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

FireFox won't recognize my YubiKey

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av user4219634

user4219634
user4219634
more options

I use YubiKey for several Google accounts and Facebook. Firefox suddenly refuse to recognize my YubiKey. It keep saying it is not familiar with the key. However, the key does work with Facebook and one of my Google account. At this point, I still can use other 2FA method to get in for mail/calendar function only. If any of one encountered something similar, would you please kindly advise. Thanks, Howard p.s. I attached a snip shot with this message as well

I use YubiKey for several Google accounts and Facebook. Firefox suddenly refuse to recognize my YubiKey. It keep saying it is not familiar with the key. However, the key does work with Facebook and one of my Google account. At this point, I still can use other 2FA method to get in for mail/calendar function only. If any of one encountered something similar, would you please kindly advise. Thanks, Howard p.s. I attached a snip shot with this message as well
Bifogade skärmdumpar

Alla svar (2)

ARMAN KHAN
ARMAN KHAN
more options

Hii HowardC, Thank you for contacting mozilla Firefox Support

follow these step

  • Type about:config into the Firefox address bar and press Enter
  • Search for u2f
  • Double-click on security.webauth.u2f to set the value to true. Once set, U2F will be enabled on your browser. Alternatively you can right-click and select Toggle to change the value as well.

Restart you computer or Laptop.

Thanks regards -Arman

user4219634
user4219634 Frågans ägare
more options

Thank you for the message. u2f is already set to "true". I toggle to "false"; reboot; same problem. I toggle it back to "true"; reboot; again same problem. The situation has not change at all. Maybe I just have to abandon those accounts.