Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

No email since Decembers forced update

  • 2 svar
  • 1 har detta problem
  • 31 visningar
  • Senaste svar av sfhowes

more options

I have AT&T email tied to my Thunderbird and since the forced update I have been unable to download email into my desktop. I had to set up the profile and account info and change password but I still can not log onto and download email from att.net. I am hoping this also is why my folders have not migrated over to the new version. Error Message: Sending of password for user mitcheal.hathorn@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

I have AT&T email tied to my Thunderbird and since the forced update I have been unable to download email into my desktop. I had to set up the profile and account info and change password but I still can not log onto and download email from att.net. I am hoping this also is why my folders have not migrated over to the new version. Error Message: Sending of password for user mitcheal.hathorn@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

Vald lösning

The authentication method for AT&T is 'normal password', but you must use a secure mail key instead of the account password in TB:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

more options

Try changing server auth method and params.

more options

Vald lösning

The authentication method for AT&T is 'normal password', but you must use a secure mail key instead of the account password in TB:

https://www.att.com/support/article/dsl-high-speed/KM1010523/