Gmail and amazon keep loading twice
When I open Gmail (or calendar, contacts etc associated with that account) or Amazon, the websites start to load then stop once 95% there and results visible, and start all over again. This happens irrespective of whether cache is cleared or not. Gmail help desk believe it is a cache problem with Firefox so can anyone help please? TIA Unionfan
Alla svar (4)
unionfan said
This happens irrespective of whether cache is cleared or not. Gmail help desk believe it is a cache problem with Firefox
If clearing the cache does not help, try; Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/
Close Firefox. Open your file browser to the above and remove the folder.
Thanks FredMcD, I've followed your suggestions but it didn't help. Google Workspace (aka Gmail) still loading twice. Any other thoughts please? Cheers Unionfan
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem,
Start Firefox using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
While you are in Troubleshoot(Safe) mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
If the above does not help; Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address box.