Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

emails from address book always going to bulk/junk mail?!

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av sfhowes

more options

How can I get known emails to stop going to my bulk mail? I've clicked numerous times that it's not junk and dragged them into inbox, but they continue to go to bulk mail. The sender address is even entered in my contacts. The email address is [edited email from public] @pistonringservice.com that I want going to inbox, not junk. Can you help? Thanks, Stacey Johnson Can call me @ [phone# removed from public]

How can I get known emails to stop going to my bulk mail? I've clicked numerous times that it's not junk and dragged them into inbox, but they continue to go to bulk mail. The sender address is even entered in my contacts. The email address is [edited email from public] @pistonringservice.com that I want going to inbox, not junk. Can you help? Thanks, Stacey Johnson Can call me @ [phone# removed from public]

Ändrad av James

Alla svar (1)

more options

'Bulk Mail' is a term used by mail providers like AOL/Yahoo, not TB, which uses 'Junk'. Try accessing the account in webmail and whitelisting the sender, possibly by adding them to webmail contacts.