Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

SPAM on the Receiving End

  • 3 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av Matt

more options

I use Thunderbird in conjunction with COX as a browser. When I send an email from either of my email addresses from the COX webmail site, all is well.

When I send an email from either of my email addresses from Thunderbird, my emails are shown as SPAM on the receiving end. This just recently started. I recently had a Thunderbird update, and believe this may be causing my problem.

I have the COX site set as "No Spam Filtering."

Can you help, please?

I use Thunderbird in conjunction with COX as a browser. When I send an email from either of my email addresses from the COX webmail site, all is well. When I send an email from either of my email addresses from Thunderbird, my emails are shown as SPAM on the receiving end. This just recently started. I recently had a Thunderbird update, and believe this may be causing my problem. I have the COX site set as "No Spam Filtering." Can you help, please?

Alla svar (3)

more options

It is probably the cox SMTP server has a reputation problem. They don't use that server when they send from the webmail. One of the reasons everyone has so much trouble with ISP s8upport over email issues.

The secondary issue is usually web mail does a poor job, or none with mail signatures, spo mail sent from webmail usually does not include them. Often the images and other details contained in signatures trigger spam tools. This is especially so when the signature includes those little images folk "find" on the internet for social media links. Frequently they have been used in spam emails and the providers remember those things and add them to their spam filters,

more options

I did have a signature on my email.

I have removed it and still have the same problem.

I have worked with COX twice. If I send directly from their email site, there is no SPAM notation. It's only when I use Thunderbird.

more options

Is your account IMAP?

Please send me an email... Send two, one to devilsgatedrive at gmail dot com and one to matt_au at gmx dot com. Just a copy of something you previously sent that was marked as spam would be good. Perhaps I can figure it, perhaps not.

Just select the mail from your sent folder and then edit as new (ctrl+E) to address it.