Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Delete account without e-mail address and password

  • 2 svar
  • 1 har detta problem
  • 26 visningar
  • Senaste svar av cor-el

more options

How can I delete my Firefox account without my e-mail address and password?

Before I was using Firefox Sync with my company e-mail. I left the company and I am not using the e-mail address and forgot the password. How can I delete the Firefox account ?

How can I delete my Firefox account without my e-mail address and password? Before I was using Firefox Sync with my company e-mail. I left the company and I am not using the e-mail address and forgot the password. How can I delete the Firefox account ?

Alla svar (2)

more options

Additional Information I didn't configure 'Secondary Email', 'Recovery key' and 'Two-step authentication'.

more options

You probably can't as you need access to the Firefox account and without access to that email account it isn't possible to reset the password to regain access.

Is that the only device connected to this account as Sync is meant to sync data between other devices?

If you can expect that you lose access to your primary email address then you should have setup a secondary email address and confirm this address before losing access to the primary email address.