Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Questions about emptying the Trash in Gmail & Outlook

  • 4 svar
  • 0 har detta problem
  • 2 visningar
  • Senaste svar av Toad-Hall

jdl
jdl
more options

Hi, I'm new to Thunderbird and I have some questions regarding emptying the Trash folder for both Gmail and Outlook.

For Gmail, when I empty the Trash, the emails will be gone in Thunderbird but will still be in the Trash folder when I check Gmail via webmail. The only way I can get the webmail Trash folder to be in sync with Thunderbird is if I either completely exit out of Thunderbird, or if I right-click the Trash folder and select "Compact". It seems as if Thunderbird isn't sending the server a signal to permanently delete Trash emails unless one of these methods are used. Is this normal behavior?

As for Outlook, in webmail the Trash folder has a "Recover items deleted from this folder" section. When I empty the Trash folder, all emails in the folder will be sent to this section. I have to delete all emails a second time from this section in order for them to be permanently deleted. In Thunderbird, I can't find a way to access this special section. Does anyone know if there's a way to access it? Or maybe even a way to skip it altogether and permanently delete emails straight from the Trash folder?

Thanks!

Hi, I'm new to Thunderbird and I have some questions regarding emptying the Trash folder for both Gmail and Outlook. For Gmail, when I empty the Trash, the emails will be gone in Thunderbird but will still be in the Trash folder when I check Gmail via webmail. The only way I can get the webmail Trash folder to be in sync with Thunderbird is if I either completely exit out of Thunderbird, or if I right-click the Trash folder and select "Compact". It seems as if Thunderbird isn't sending the server a signal to permanently delete Trash emails unless one of these methods are used. Is this normal behavior? As for Outlook, in webmail the Trash folder has a "Recover items deleted from this folder" section. When I empty the Trash folder, all emails in the folder will be sent to this section. I have to delete all emails a second time from this section in order for them to be permanently deleted. In Thunderbird, I can't find a way to access this special section. Does anyone know if there's a way to access it? Or maybe even a way to skip it altogether and permanently delete emails straight from the Trash folder? Thanks!

Vald lösning

re :Is there no way to tell Thunderbird to automatically expunge/compact the Gmail Trash folder when emptying Trash?

No. (not without the addon) If you compacted at same time there would be no means of recovering an accidentally deleted email.

The delay which occurs between you manually emptying the Trash and performing a manual compaction or exit allows you time to ensure no error in deleting occured. The Gmail auto empty will ensure everything gets cleared even if you don't.

I have come across plenty of occasions when people delete something and then realise it was a mistake, so having a delay mechanism can be useful.

Läs svaret i sitt sammanhang 👍 1

Alla svar (4)

jdl
jdl Frågans ägare
more options

Is anyone able to help with this?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

IMAP contains a command called Expunge and it is the command that tells the server that changes (deletions) are "final". Google recommend that folk use the mark as deleted not move to deleted when using Thunderbird because then there is no deleted folder to manage, only marked messages in their original location that are removed on expunge. (ext or compact)

Thunderbird does not often use expunge, usually on exit and on compact. Both of which call it explicitly. I would suggest you ensure the setting for auto expunge is on at google. https://mail.google.com/mail/u/0/#settings/fwdandpop

You outlook issue is also most likely a web setting in your account there. Many years ago on POP accounts at Hotmail, Microsoft decided that mail that was deleted via POP would be moved to a sub folder of the deleted folder called ironically POP. This setting is controlled in the outlook web settings under sync email (perhaps they really don't want people to find it.)

If your account is IMAP. All bets are off as Microsoft implementation on IMAP is about as odd as Googles. Neither is very standards complaint and Thunderbird already has loads of code specific to those two providers in attempts to make their idea of what the standard says actually work in a standards compliant way.

jdl
jdl Frågans ägare
more options

Hi Matt,

Is there no way to tell Thunderbird to automatically expunge/compact the Gmail Trash folder when emptying Trash? I'm not sure why Thunderbird only sends the expunge command when exiting and on manual compact. Also yes, Gmail's Auto-Expunge is turned on.

I have found an addon called "Xpunge" that empties specified trash folders and compacts them at the same time, which is what I needed, but surely there's a way to do this without needing an addon?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Vald lösning

re :Is there no way to tell Thunderbird to automatically expunge/compact the Gmail Trash folder when emptying Trash?

No. (not without the addon) If you compacted at same time there would be no means of recovering an accidentally deleted email.

The delay which occurs between you manually emptying the Trash and performing a manual compaction or exit allows you time to ensure no error in deleting occured. The Gmail auto empty will ensure everything gets cleared even if you don't.

I have come across plenty of occasions when people delete something and then realise it was a mistake, so having a delay mechanism can be useful.